Privacy Policy

Last updated: February 2024

QSol Analytics ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website or services.

Data Controller

The data controller responsible for your personal data is:
David J. McCann
QSol Analytics
Email: david@qsol-analytics.com

Information We Collect

Information you provide

  • Contact form submissions: name, email, company name, message
  • Booking requests: name, email, scheduling preferences
  • Email correspondence: content of emails you send us

Information collected automatically

We use Plausible Analytics, a privacy-friendly analytics service that does not use cookies and does not collect personal data. We collect:

  • Page views and referral sources (aggregated, anonymous)
  • Country of origin (from IP address, not stored)
  • Device type and browser (aggregated)

How We Use Your Information

  • To respond to your enquiries and provide requested services
  • To send you information about our services (only with your consent)
  • To improve our website and services
  • To comply with legal obligations

Legal Basis for Processing

  • Contract: Processing necessary to respond to your enquiry or provide services
  • Consent: Where you have opted in to marketing communications
  • Legitimate interest: Website analytics and service improvement

Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers who assist in operating our website (hosting, form processing)
  • Professional advisors where required
  • Authorities if required by law

Data Retention

  • Contact form submissions: 2 years from last contact
  • Analytics data: 26 months (aggregated, no personal data)
  • Client project data: as agreed in project terms

Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at david@qsol-analytics.com.

Cookies

We use Plausible Analytics, which does not use cookies. For more information, see our Cookie Policy.

Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.